Account Manager
April 2024
Chicago, IL
Job Summary:
Under supervision of the Senior Staff, you are responsible for contributing to the Cushing branded customer service look for excellence, responsiveness, and customer loyalty. Responsible for prospecting and closing new business, managing customer requests and following up on leads provided.
RESPONSIBILITIES
NEW BUSINESS
- Outside prospecting calls, lead generation and follow-up calls/visits to marketing program leads
- Identify as the primary contact within key accounts, making personal contact with key personnel
- Make phone calls and attend face to face meetings regularly
MARKETING LEADS
- Qualify and convert incoming customer requests for pricing and other information*.
- Help build target lists for marketing to reach your clients/prospects
- Attend networking events
EXISTING TERRITORY
- Maintain, manage, and grow existing accounts
- Call and visit customers and potential new clients
- Site surveys and oversee larger installs
- Research new vendors for outsourcing new business where applicable
- Work closely with PM’s who are assigned to your projects, attend regular production meetings
- Properly record and follow up on all activity.
Job Qualifications
- Bachelor’s Degree preferred, industry knowledge and experience equally valid qualifier.
- Demonstrate excellent verbal and written communication skills.
- Ability to manage multiple priorities, and convey poise, patience and professionalism at all times.
- Requires excellent computer skills and experience with word processing, email, spreadsheets, internet and databases.
- At least 50% of time spent using a computer terminal.
ABOUT US
Company Overview
Cushing is a family business looking to hire self-starting, multi-tasking professionals, enthused about new technology, learning new skills, and having fun along the way. Cushing is immersed in the creative world of branding, graphic imaging, traditional printing, project management, and hands on graphic installation.
More than employees, leadership views the team as an extension of their family, striving to invest in their personal and professional growth. Employees are cross trained and should anticipate doing a variety of tasks in a close-knit working environment.
Curious about our culture? Check us out!